On Saturday the 18th of June Billie Eiliish will perform at the Ziggo Dome for the first time as part of her Happier Than Ever World Tour! Are you going to this concert? Please read through all the important information below.
TIMESCHEDULE
18:30 – Doors
20:00 – Jessie Reyez
21:15 – Billie Eilish
22:50 – Expected ending
*Please note: This time schedule is subject to change. Please keep an eye on our website for the latest information.
ATTENTION: HOT WEATHER EXPECTED, DO NOT COME EARLY
Very warm weather is expected, so we strongly recommend not to get to the venue too early to queue, but instead come in the late afternoon/early evening. In addition, prepare well:
- Bring sunscreen;
- Cover your head and neck with a cap or cloth;
- Drink and eat enough.
Furthermore, it is not allowed to spend the night in the Ziggo Dome area (ArenAPoort). If you arrive earlier, there is a chance that you will be send away by the police and you may receive a ticket.
MOBILE TICKETS
We would like to point out that only mobile tickets have been sold for this concert. Mobile tickets are tickets that are directly linked to your Ticketmaster account. You can only show your ticket(s) via your mobile via the Ticketmaster app or website. You cannot resell these tickets. If you have tickets for more people in your account, you can transfer the tickets if you cannot arrive at the same time. Look on the Ticketmaster website for Ticket Transfer instructions.
KISS & RIDE
Will you be brought and/or picked up? Then make use of a short stay in parking garage P1 under the Amsterdam ArenA stadium. Here you can drop off or pick up someone safely, quickly and easily. In parking garage P1 ArenA you can park your car near the main entrance of Ziggo Dome, near the 'In-Uitgang Zuid'.
A stopping ban applies in the Ziggo Dome area, which will be enforced. Always follow the signs and directions of traffic controllers and police. After the concert it is dark outside, which gives a different picture than before the concert. Therefore, make sure to arrange with the person who will pick you up at which point you will meet each other. For example, think of recognizable points outside the Ziggo Dome.
CONTACTLESS PAYMENT
The payment of drinks in the Ziggo Dome takes place completely contactless with a debit or credit card. Maestro, V-pay, Visa, Mastercard and American Express are accepted. Prefer to pay with cash? That is possible with the Ziggo Dome Wallet. The Ziggo Dome Wallet is available at our service desks. At these service desks you can top up your Ziggo Dome Wallet with cash. More information about paying in the Ziggo Dome can be found here.
RETURN SYSTEM OF USED CUPS
We see it as our responsibility to make a visit to the Ziggo Dome more sustainable. We therefore ask you to hand in your used cup at one of our bars for a €0.50 discount on your next drink. This discount only applies if you order a new drink when returning your used cup (NB: it is 1 for 1: returning multiple cups for a higher discount on one new drink is not possible). After the event, we ask you to dispose of your cup in the appropriate waste bins. Thanks in advance for your cooperation!
ECO-VILLAGE
In order to create an environmentally conscious environment and to encourage both visitors and crew, refillable transparent water bottles of max 0.5 liters can be brought with them to the Billie Eilish concert. A special "Billie Eilish Eco-Village" has been set up in the Ziggo Dome where you can obtain information about ways to help combat climate change and conserve the earth. More information on this can be found at www.billieeilish.com.
BAG POLICY
Bear in mind that is forbidden to bring a bag with you to this show. Only handbags that aren't bigger than the size of an A4-paper (8.27 x 11.69 inches) and no thicker than 10 cm (3.9 inches) are allowed inside. If you do bring a bag bigger than this, you will not be allowed to enter the venue. The organizer of this event will do its best to reduce qeues as much as possible. We politely ask you for your understanding and cooperation.
Directly above the entrance outside of the Ziggo Dome, Lockerpoint ArenAPoort can be found. You can rent a large locker here for storing luggage that is not allowed inside the venue, such as backpacks, weekend bags, trolleys, a helmet or suitcases. The luggage lockers are open until 1 hour after the event ends. Visit the Lockerpoint website for more information about the dimensions of the lockers and the price.
LOCKERS
During the concert of Billie Eilish you can use our lockers to store your belongings. Please note: you need a €2 coin to use these lockers. More information about our lockers can be found here. It is also allowed to take coats & bags (provided they comply with the above mentioned bag policy) into the venue.
TRANSPORT
Plan your trip ahead! It is possible that there are roadworks or construction at the railways you want to take. If you check beforehand, you can prevent delays. You can find information on roadworks here. For information on public transport, you can check this page.
SMOKING
Smoking in the Ziggo Dome is not permitted. The Ziggo Dome cannot facilitate smoking areas within the building. It is possible to leave the Ziggo Dome during the event to smoke at the designated smoking outside smoking area within a limited time slot. Our service staff can give you more information about this on the evening itself.
Have fun at the show!