That is why we feel it is important to make the building accessible to everyone. In addition to our special facilities, our security and service staff is always at the ready to assist and inform visitors, or to escort them to their seats.
We advise wheelchair users to make use of the ground floor facilities as much as possible. An overview of the Ziggo Dome’s accessibility for disabled visitors is available below.
We advise visitors with restricted mobility to use parking garage P1 – Transferium, located below the Amsterdam ArenA and directly opposite the Ziggo Dome:â€¨â€¨
The same applies for when an event takes place in the Amsterdam ArenA.
Other parking garages with disabled access parking are P3, P4, and P5, all of which have an overhead clearance of 1.90m.
We do not advise visitors with mobility issues to use P2, as it leads to the Ziggo Dome via a stairway/walkway. P-Dome is also suited for visitors with restricted mobility, but has only a limited number of disabled access parking spots.
All of the parking garages mentioned above are managed by the Amsterdam office for parking (Parkeergebouwen Amsterdam).
The ground floor is all on one level and is easily accessible to wheelchair users. The seats on the first and second tier can only be reached by stairs, and the emergency exit routes pass through the staircase.
The first and second tiers are accessible to wheelchairs or walkers. Just report to a member of the security staff near the entrance, who can then escort you to the elevator. Keep in mind that there are still a minimum 7 and a maximum of 31 steps between the tier and the actual seat. The exact amount depends on your row number and seat number (the tier’s entranceway is located in between row 7 and 12).
The wheelchair or walker will be stored near the entrance and away from the walkway by a member of our service staff. They are stored at the owner’s risk.
We advise visitors who cannot stand for long and/or have to use the elevator, to stay seated for 5-10 minutes after the end of the show so that the main crowds in our foyers are over.
For most events the event organiser reserves a door at the main entrance for wheelchair users. Prevent unnecessary queuing by checking the signs above the main entrance doors to see if there is a special entrance for wheelchair users.