On this page you will find answers to the most frequently asked questions. If you cannot find the answer to your question, contact us by using the form.
What is the minimum age to be able to visit a concert?
Can I enter and exit the auditorium during a show?
Is the standing area divided in sections?
What time do the doors open?
What are the company rules?
Is smoking allowed in the auditorium?
Can I bring a camera into the auditorium?
Am I allowed to bring my own food and drinks?
Is there any public transport at walking distance of the venue?
Is public transport still available after the event?
Where can I find a map with seat numbers?
Can I sit anywhere?
Is there a supporting act?
What time does a concert or event end?
Is there an intermission during the event?
Do you organise meet and greets with the artist?
Can you send me posters or brochures?
How can I stay informed about events planned in the Ziggo Dome?
Can my child under 18 get accompanied on location?
Can I book a room in the adjacent hotel?
Are there any lockers available?
Do you have a cloakroom and what is the fee?
Can I get something to eat before the show?
Is Ziggo Dome also accessible for disabled persons?
Can I breast pump at the Ziggo Dome?
What is your bag policy?
I have lost something in the Ziggo Dome, where can I see if it has been found?
Can I store my helmet at the Ziggo Dome?
You can find all information about payment at the payment page
What is a safe ticket sales address?
Can I also buy tickets in a store?
Do you also sell tickets at the door of the venue?
How do I know I have an original and therefor valid ticket?
How do I know when the presales start?
Is it possible to purchase tickets for wheelchair seating online?
You sometimes refer to Live Nation but then I end up at Ticketmaster. Is this safe?
I have lost my ticket, what should I do?
How is good sound created?
What is the sound volume?
What is the height of the stage in Ziggo Dome?
Why are there (no) video screens?
Who determines the sight lines?
Contact us via the website or on one of our social channels.